The Support Centre makes it easy and convenient to reach out to the system, which includes Tally Support and th e Tally Service Partner, for help and support on any product, at the click of a button.Access solutions to your problems any time :
Response to the queries are instantly updated in the support centre, the user can access and implement solution at his conven- ience, any time.Avoid repeated explanations :
The availability of informatio n on issues, interactions and resolutions, to the entire Tally Support Team, in cluding the Tally Service Partners dramatically reduces the need for repeated explanations on issues/support querie s and thereby ensures quality help and support.Track your issues on a real-time basis :
The user can track the status of your queries including the complete chain of interactions, i rrespective of the mode of communication. Say a query is posted from the Support Centre with in Tally. ERP 9 and then interacted over the phone, the user will be able to see both the interactions.Access issues of any Location/Site :
n case of a Multi-site License, the user can view the details pertaining to issues of any location /site, from any site.Reach out to your nearest Service Partner instantly :
The user can search for a service partner and send queries directly to the partner.ccess your Support Centre remotely from any Tally.ERP 9 :
As an authorised Tally.NET user, the Support Centre feature can be a ccessed remotely from any machine having Tally.ERP 9 in the activated or educational mode.
Import information from recent versions or from alternative applications. Our partners can assist you export information from our product to alternative business solutions simply and effectivelyRestore Data
A flexible framework is required from a ERP software when it comes to deploying it across Multiple location. A typical setup may have a Head Office, Multiple branches, Warehouses & Factory location & Sales depots. The usage at various location differs completely depending on type of location & functionalities to be implemented. Like the Sales depot may want to enter only Sales Orders & Cheque received & may need to see the status of their orders & outstanding dues. The different tax policy in different states adds to the complexities of implementation.
Antraweb is credited with deployment of Tally across hundreds of such Multi location organisation & we know what it takes to have a smooth implementation. Decide on architecture Type : Centralized / Decentralized / hybrid, we will set it up for your Multi Location Organization. Sync Data on periodically or directly enter data into Central Tally Server.Decentralised Setup
In decentralised architecture, Tally Data Synchronization capabilities ensures data exchange between Branches & Head office without much worries.
Antraweb will not only do the initial setup for the Server & Client companies but also maintains it as part of post implementation support to see the Integrity of the data is maintained in most complex environment. We have also designed a system for Masters management avoiding its duplication & hence errors.
Security & Controls are of prime importance & completely taken care of when Tally is implemented at remote location followed by maintenance of transaction log displaying its history of changes required for Auditing.
We also understand & design a transaction workflow with Verification & Authorisation processes as required. For example a purchase order raised in the factory comes to Head office for verification & then moves back to Factory for sending it to vendor.
An ideal setup but only in 100% connected environment through leased line or MPLS or good broadband. It simplifies the data management but requires powerful Server at the centre. Antraweb recommends Tally Server 9 to be installed to maintain good performance of the system.